(I want a visual aid here….something audio/visual)

Literature review (5-7 sources) In our sender-oriented society, listening is often overlooked as an important part of the communication process (source citation). Yet research shows that children spend about 65% and adults spend about 45% of their time listening, which is more than any other communicative activity (source citation). In some contexts, managers report that active listening is an important tool to employ while talking to employees (Jonsdottir and Fridriksdottir, 2020) we spend even more time listening than that (what contexts). On average, workers spend 55 percent of their workday listening, and managers spend about 63 percent of their day listening (source citation). Listening is a primary means through which we learn new information, which can help us meet instrumental needs as we learn things that helps us complete certain tasks at work or school and get things done in general. The act of listening to our relational partners provides support, which is an important part of relational maintenance and helps us meet our relational needs.

OMG….fix this…lose this actually…..Owen Hargie, Skilled Interpersonal Interaction: Research, Theory, and Practice (London: Routledge, 2011), 177. (ick)

Listening to what others say about us helps us develop an accurate self-concept (from what chapter), which can help us more strategically communicate for identity needs in order to project to others our desired self (this is clearly projected towards a particular chapter). Overall, improving our listening skills can help us be better students, better relational partners, and more successful professionals (source citations).