Interpersonal Violence Resources

Family Shelter Service of Metropolitan Family Services DuPage
605 E Roosevelt Rd, Wheaton, Illinois 60187
Tel: 630-221-8290 | Fax: 630-221-8098

Hotline: (630) 469-5650

Court Services:

Family Shelter Service of Metropolitan Family Services DuPage works with the courts in a variety of ways:

  • Court Advocates provide support and information about legal remedies available for victims’ protection.
  • Advocates assist petitions with filing Orders of Protection and helping them navigate the court process.
  • Victim Advocates follow up on every police-reported incident of domestic abuse in DuPage County to check on victim safety and to provide referral information.
  • Last year, FSS of MFSD helped victims of domestic abuse obtain 1,782 Orders of Protection.

Emergency Shelter

When a woman is planning to leave a violent relationship, there are many reasons why shelter is a safe option for her. It may not be safe for her to stay with friends or family members, because the abusive partner is aware of these locations. Or, she has become so isolated from a support network that there is no place else to go for help. Shelter provides a safe and supportive environment for women and their children to heal physically and emotionally. They are given the opportunity to address their immediate needs and to make steps towards achieving their goals.

Every woman entering shelter develops a plan with her primary counselor. This plan is used to outline goals and the steps that must be taken to reach those goals; for example, finding safe housing, exploring employment opportunities, arranging for childcare and transportation needs and accessing available legal protection. While in shelter, residents meet with an assigned counselor several times per week to discuss their progress towards achieving these goals. In addition, each resident is expected to take part in group programs including parenting skills, domestic abuse education, and support groups.

The length of stay is designed to meet the needs of each person and family in the program. In addition, each resident is expected to follow our shelter program guidelines. Shelter stay is evaluated on a weekly basis.

The shelter program is based on communal living, in a home-like environment. Communal living means sharing living space with other women and children and requires the ability to live with a diverse population. Each resident is expected to participate in the maintenance of a safe environment, including daily chore assignments and maintaining a respectful, nonjudgmental atmosphere. Women seeking shelter have an option to also seek temporary shelter for their pets through a local humane society. Hotline counselors will ask you about the safety of your pets. Our shelters are accessible to people with disabilities.

The shelter locations are kept confidential for safety reasons.

Upon departure from shelter, clients are encouraged to participate in the FSS of MFSD community counseling program. In this way, the need for ongoing support and encouragement can be provided.

More information about the shelter program, including specific program guidelines, can be obtained in detail by calling our 24-hour hotline (630-469-5650) and speaking with a trained hotline counselor.

https://www.metrofamily.org/FSSofMFSD/

Mutual Ground
418 Oak Avenue | Aurora, IL 60506
Main Office: 630.897.0084

Substance Use Services: 630.897.1003
Domestic Violence Hotline: 630.897.0080
Sexual Violence Hotline: 630.897.8383

Explore the Many Ways to Volunteer at Mutual Ground:  https://mutualground.org/volunteer

Direct Service Volunteers

At Mutual Ground, Direct Service Volunteers work directly with survivors in our community. Volunteers provide victim advocacy at local hospitals and law enforcement centers, talk to callers on the hotline, and support families with childcare.

Requirements: 60-Hour Certification, Mandated Reporter Training, and background checks are required for all volunteers who work directly with Mutual Ground clients.

Ambassador Volunteers

Mutual Ground Ambassador Volunteers promote our mission, support special events, and raise awareness about domestic and sexual violence and substance use disorders. This team of dedicated and passionate volunteers are instrumental to Mutual Ground’s ability to impact the community. Opportunities to support our mission include community outreach, fundraising, event planning, organizing donations for clients, landscaping, and facility projects.

https://mutualground.org/about-us

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Advocacy In Human Services: Tools to Change Our World Copyright © 2023 by Andrea Polites and Mary Beth Mulcahy is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

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